PING Test

Conducting a PING test

PING is a simple test used to see if the connection between the client and server is open, or to verify that a server is responding.

1. In Windows, click Start>,Run. Type "command" and click OK. A DOS command prompt window will open.

2. At the prompt, type the following:

ping beacon.taltrade.com

3. Press Enter.

If the test is successful you should get something like this:

Pinging htmltrader1.taltrade.com [198.207.140.207] with 32 bytes of data:

Reply from 198.207.140.207: bytes=32 time<10ms TTL=126
Reply from 198.207.140.207: bytes=32 time<10ms TTL=126
Reply from 198.207.140.207: bytes=32 time<10ms TTL=126
Reply from 198.207.140.207: bytes=32 time<10ms TTL=126

Each return trip should take no more than 250ms to complete (look at the number in front of ms)

If the test is unsuccessful you may see something like this:

Pinging htmltrader1.taltrade.com [198.207.140.207] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.

If a request is timing out, or the PING test is taking longer than 250ms, contact your Internet provider, your broker/dealer, or RealTick Support.